Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to BINFRND. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (binfrnd.com) or make a purchase.
2. Information We Collect
We collect information that you voluntarily provide when you:
- Place an order (name, address, phone number, email)
- Submit a contact form (name, email, message)
- Book a bulk order appointment (business name, contact details)
- Visit our website (IP address, browser type, pages visited)
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations and delivery updates
- Respond to your inquiries and customer service requests
- Send promotional offers (only if you opt-in)
- Improve our website and product offerings
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Delivery partners (only your name, address, and phone for delivery purposes)
- Payment processors (when online payments are enabled)
- Legal authorities (if required by law)
5. Data Security
We implement appropriate security measures to protect your personal information. Your data is stored on secure servers and access is restricted to authorized personnel only. While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Cookies
Our website uses session cookies to maintain your shopping cart. These cookies are temporary and deleted when you close your browser. We do not use tracking cookies or third-party advertising cookies.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise these rights, contact us at binfrnd@gmail.com.
8. Children's Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: binfrnd@gmail.com
- Phone: +91 82820 10280
- Address: Kolkata, West Bengal, India